Hunt Lists

A hunt list is set up to find the the first and most suitable available person to answer the phone. A hunt can be setup to ring one person at a time until the first available person answers. In comparison a Ring group will ring the entire group of people at the same. Hunt lists can be setup to hunt through multiple ring groups if necessary, ie. Sales group can be rung first, if no one answers the accounts group of extensions will begin to ring etc.
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

IVR – Interactive Voice Response

A powerful automated VoIP business service that replaces the need for a receptionist and can be...

Ring Groups

A ring group is a way for a set of extensions to share the distribution of incoming calls....

Multi Device Extension

The multi device extension feature permits an incoming phone call to ring not only your number,...